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Frequently Asked Questions (FAQs)
A safe deposit box is an individually secured container usually held within a larger safe or vault that are used to keep valuables, heirlooms and important documents from theft or other perils.
A safe deposit box can be installed or rented with a fee and are only accessible by the owner with a unique assigned key and biometric security.
Price starts from as low as RM0.66/day with a one time refundable deposit of RM300 required during registration. Minimum rental period is 1 year. We offer various payment modes such as cash, Cheque, credit card or debit card.
We will remind and notify customers 2 months in advanced via call or email regarding your renewal of your contract. If you do not wish to continue, keys and access cards are to be returned to us in it’s original state and undamaged before the contract expires.
No. Customers will receive a main and a guardian key which can only be accessed by the key holder alone. Super Safe Deposit Box does not keep a copy of your key to protect customer’s privacy and confidentiality.
Important documents such as wills, birth certificates, marriage certificates, death certificates, share certificates, Agreements and contracts, property deeds, passports, etc
Precious metals or jewelry such as gold, silver, diamonds, etc
Other valuables such as artworks, medals, photographs, heirlooms, etc
Items which are dangerous and explosive such as weapons, chemicals, perishables and other illegal items are not permitted to be stored in our safe deposit box.
Call us to book an appointment with us and visit us during our business hours for reservation.
Kindly bring along your Identification Card or passport for verification purpose.
We will contact your nominee. If there is no nominee appointed, normal legal processes will prevail. The executor of the estate will be assigned to access the safe deposit box once the estate has been granted probate. A certified true copy of the death certificate must be presented to our office to be processed.
A maximum of TWO people can be assigned to you safe deposit box.
No. Unless a valid court order is presented.
We will contact your nominee. If there is no nominee appointed, normal legal processes will prevail. The executor of the estate will be assigned to access the safe deposit box once the estate has been granted probate. A certified true copy of the death certificate must be presented to our office to be processed.
